Cancellation Policy
Cancellation of a Yoga Class
Registrations are possible via the online booking system or our Yoga Community (WhatsApp).
However, I understand that plans can change and you may need to cancel a yoga class. Once a registration has been made, it can be cancelled via email or text message:
Morning classes (08:30): At the latest the evening before the class.
Afternoon/evening classes (17:15, 20:30): At the latest 3 hours before the start of the class.
In case of a no-show without prior notification (as described above), the class will be charged.
The above term applies to drop-ins (single classes) and all subscriptions.
* Exception
In the case of a cancellation due to serious injury, illness, or emergency, there will be no charge.
Please note that the registration is binding.
✔ 5 Class Abo: valid for 3 months - 10 Class Abo: valid for 6 months
Cancellation of a Yoga Event or Workshop
You can cancel yourself off via an email or a text message. In this case you will receive the amount back into your account.
Should you cancel more than 12 hours before the start of the event/workshop, you will receive a full refund.
If less than 12 hours' notice is given, the space becomes non-refundable even if there are still spaces available. Event tickets are non-transferrable to another event.
* Exception
In the case of a cancellation due to serious injury, illness, or emergency, there will be no charge.
Cancellation of a Private Session
For private sessions a 24hr cancellation policy applies. If less than 24 hours notice is given then you will be charged 50% of the agreed price for that session.
Cancellation of a Class, Event or Private Session by Ajna Yoga
Should I need to cancel a class, event/workshop or private session that is prepaid, I will refund you in full to the value of what you paid for it.
Contact Details
Tzoanna Karanika
Email: joanna_ajnayoga@ajnayoga.ch
Tel. +41 78 845 36 07